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How much do you cost?
Our service rates vary on the amount of time required and the
city of the event. |
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Why do you offer
wedding "packages"?
Wedding packages are an easy way to know exactly what you need.
Other services offer misleading pricing - ours is very straight
forward with no hidden surprises. |
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Do you require a
deposit?
In some cases. Weddings require a minimum $200.00 deposit
- other custom functions may require a deposit also. |
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Are there any
surprise charges?
None. We are very upfront about our services and the fees
we charge. Everything we offer is in writing. |
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How flexible are
you?
Very flexible - if your using our services for a wedding for
example, your day should be your way. We offer our
experience and suggestions. |
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What if I want a
specific dj?
Typically our disc jockeys book 8-10 months in advance. If
we can arrange for you to have the disc jockey you request, it
will be arranged. |
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My wedding is in
the USA - Can you dj?
Yes we can. We have many clients that have been up to
Canada for functions and are very impressed with the
professionalism of our team. There are details but we will
discuss them with you. |
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My wedding is in another province - Can
you dj?
Of course! Our disc jockeys enjoy going to places they
have never been before. For them it opens up new
experiences and opportunities to meet new people. |
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Do you have a cancellation policy?
Yes we do. If a wedding reception is cancelled 6 months in
advance we will return your deposit in full. If it
cancelled after 6 months and before 30 days, we will give you a
credit to be used against another function. After 30 days
prior, 50% of the balance is due. |
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Do you offer lighting and dry ice?
Yes we do. Our other company, thunderdj.com is a high
school, college, university and night club service. We
have many lighting effects. We also do staging and special
effects for fashion shows and corporate events. We don't
always recommend lighting for wedding at certain venues, but if
you have a video being done - dry ice is a very nice touch. |
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Why do I get a discount on my invitations?
We have an invitation company we deal with weekly. We have
the catalogue and its just another thing we offer you savings
on. |
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Are you a reputable company?
We believe we are. Being insured, licensed and a member of
the Canadian disc jockey association doesn't guarantee
reputation but our years of service, countless client referrals
and vendors who personally refer our services says great things. |
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Can we visit you at an event?
For a wedding. No. A business event, stag n doe or
party - we can arrange with clients in advance. |
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Will you be talking on the microphone all
night?
No. We market ourselves as an interactive but unobtrusive
service. We talk when we should, interact just enough to
let people know their is a disc jockey |
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Can you meet with us to explain details?
Absolutely! Consultations are included with weddings.
We make sure you understand everything about what will and
should happen at your event. If you don't understand, we
keep working with you. |
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Do your DJ's know
how to read the crowd?
Our disc jockeys are among the most experienced individuals in
Ontario. They already know how to play music, they know
the music, they know how to conduct and event...reading the
crowd is the hardest part and our team is the best! |
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What type of style
is your DJ service?
We are not a show stealer when it is not appropriate! Some
disc jockeys put themselves as the star of the show, when in
most cases it is the bride and groom. We are
professionals. |
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How much
experience do the disc jockeys have?
Some of our disc jockeys have over a decade of experience each.
When we hire a new disc jockey, they go through an extensive 1
year training program and have more experience at the end of one
year than disc jockeys that have been working for years. |
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Are you a "full
time" DJ service?
Yes we are. Our office runs from 8am to 10pm 6 days a
week. We spend countless hours planning and organizing. |
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Do you belong to
any professional organizations?
Yes we do. We are members of the Canadian Disc Jockey
Association and Canadian Online Disc Jockey Association.
We are also members of local business chambers of commerce. |
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Do you have
insurance?
Yes we are insured. |
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What time to you
arrive to setup?
Our disc jockeys usually setup 30 to 45 minutes prior to the
start time as stated in your agreement with us. |
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Can we use your
sound system for speeches?
Yes, as long as our services have been contracted to be there
when your speeches take place, it is included in the packages. |
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When is the
balance due?
For weddings, the balance is due 20 days prior to your reception
date. For other events, it is usually invoiced or balance
due the evening of the event. |
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Is your sound
system loud enough?
All our basic sound systems accommodate up to 400 guests.
Since we know the requirements for many of the reception ctrs in
the area we will advise you of any added requirements. |
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Could you be the
MC if I need you to be?
Yes we can. There is no charge for this service and
certain requirements are a must. |
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How many songs are
in your music library?
Usually we carry just over 9000 songs to each event. Our
online database will show just over 9000 but our office library
consists of over 30,000 song titles. |
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Is the music you
used bought or downloaded?
Downloaded music is illegal. We do not take risks with our
business or your event. All our music is leased or
purchased. |
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Do you take music
requests?
Yes. You have control of the style and number and even
types of music requests we play. |
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If I have a do not
play list, will you abide by it?
Yes. These lists are very important and we do our best to
not play these songs. |
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What does a disc
jockey wear?
Our disc jockeys do not dress inappropriately. They dress
to fit in and dress fashionably. |
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You haven't played
at my hall, will there be problems?
No. Our service has a policy called " your house - your
rules". We do what the hall wants in conjunction with our
clients requests. |
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Can I supply a CD
if you don't have it?
Yes you may. Our company policy forbids any of our disc
jockeys from playing a cd given to them by a guest. If you
are supplying cds, they must be supplied in advance or give to
the coordinator at your reception hall. |
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Do you match
prices from your competitors?
We do our best. Some of our competitors may lower their
prices to fill in dates and others may not offer the same level
of service we do. |
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How long have you
been in business?
The original business started in 1982 in Hamilton with Bil on
his own and working for a company called B&K. In the mid
90's the company began expanding. |
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What makes your DJ
service different from others?
We have worked very hard to distinguish ourselves as a very
professional and personable service. We do not offer
"cookie cutter wedding services!" We are an all request
music service that works with our clients to create a memorable
unique event. |
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Do you have international music?
Yes we have many different traditional multicultural selections.
You are also invited to supply some music also. |
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Do I get a
discount on other services?
If a wedding is booked with us, your stag n doe will be
discounted. Every wedding client is entered as a repeat
client to begin with, so anytime you use our services for family
functions you will be offered a discount. For businesses,
multiple event bookings will result in discounted rates. |
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My friend is
getting married too - discount?
Yes we will offer referral discounts or honor close to the same
pricing or the same as what you have also. If you both
book at the same time, both weddings for example will receive a
discount. |
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Do we get to meet
our DJ?
In some cases yes. Bil does all the pre planning. If
it is possible we will have you visit them at a stag n doe or
party. |
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Do you have backup
DJs and equipment?
Yes we do. You may see that we have a number of disc
jockeys on our team. We do not book all of them out on
each night We have backup systems in different cities to
accommodate the geographic area we service. |
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My hall refers a
DJ, can I still use you?
In most cases yes. You must be comfortable working with a
disc jockey as they are the ones that are going to make or break
your day. If the hall does not allow you to meet the
service provider, don't shop for value, its not worth the risk. |
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Is your music up
to date?
Yes. We actually work with the music service that provides
disc jockeys with their licensed music across Canada. |
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Do you use
computers to play music?
Not yet. By summer of 2004 we may be using one system.
It will not be downloaded music and the hard drive of the
computer will be licensed by the AVLA. |
